Changelog
Version 3.7.0
Date: October 27, 2025
IVR工作流BUG修复,提高可用性。与IVR语音菜单数据同步。
增加对移动端WCALL APP的支持,提供PN支持。
OpenSIPs升级至3.4.13版本,解决内存崩溃风险。WCALL APP的SRTP,TLS适配。
#3583 Elasticsearch部署优化,预防单点故障。系统代码改进,增加知识库页面的可用性。
#3626 When editing a client with reseller privileges, call profiles from all resellers under the root are being displayed.
#3628 兼容更多SRTP加密协议
#3627 The session has timed out and the user is actually logged out, but the screen does not reflect this.
#3272 解决呼入到队列驻留后原通话录音听不了&内线主叫驻留时原通话录音未停止
#3589 调整统计流程里并发效率
#3453 内线通话盲转到外线时,外显示号码和外呼档案都使用发起转接的坐席的
#3533 坐席登录后,获取webrtc连接地址时,应过滤掉已暂停的节点。
#3512 Since SMS is not being used, I would like to hide the menu.
#3595 解决当BLF所订阅的分机拨打外线时,无法收到通知,呼吸灯呈绿色无变化
#3531 删除坐席后ivr转向列表中还是会显示已删除坐席
#3598 浏览器端的聊天界面也支持换行
#3608 解决振铃组失败转向目标为自己或包含原有振铃坐席时,可能造成redis坐席振铃数据残余的问题
:R:CALLS:AGENTS:RINGING:Z#3452 改进内线通话盲转振铃时第三方不显示振铃状态的问题
#3607 Specification changes for the User tab and Ratio tab in the Real-Time Monitor
#3329 Difference between Real-Time Monitor and Monitoring Numbers
#3428 The string WCCIM-Typing is sent with every key input.
#3410 增加DND接口, 坐席状态数据增加DND信息返回,便于电话插件与服务端DND状态同步显示。功能键开启关闭DND时发送坐席事件。
#3580 坐席仪表盘的排行榜,坐席头像不会正常显示
#3597 System > System Settings > Call Settings tab > How to configure the outgoing number (Tooltip adjustment)
#3579 知识库搜索,重复回车的时候会报错,搜索框显示不完全
#3456 After receiving an external call and the transfer destination answers via responsibility transfer, the UI on the original side remains in the “On Hold” state.
#3603 wcc-2421 过滤客户页面、联络客户页面、客户包的客户数据。
wcc-2416 编辑client时的profile不应返回无关信息
wcc-2442 删除reseller页面的created_by_id和created_by_username
wcc-2422 邮件服务器和短信档案数据精简
#3599 改进盲转到非坐席内线号码(如驻留号码)时,不再直接挂断而是进行盲转失败回呼
wcc-2419 账户/坐席页面返回的role信息精简
#3548 当建立一个自定义字段(必填类型),更新流程里如果只更新部分字段数据,会导致更新失败
#3585 The error message displayed when a string is entered in the phone number input field on the call rejection list page is incorrect.
#3571 ‘New items that were not previously in the customer data are now appearing in black text.’
#3507 拨打外线超时、拨打分机超时、盲转振铃超时时长,这几个值如果设置成0,保存提示成功,但刷新后显示空白,实际生效的值还是之前设置的数
#3591 修复坐席与坐席之间聊天,系统提示显示问题
#3577 点击坐席面板上的知识库-个人知识后再切换到知识列表,只显示出来一个关键词,直接点击面板知识库或者顶部搜索知识库可以显示出多个关键词
#3515 About the package settings
#3573 In the ticket screen, the names of the items created as custom fields under the ticket categories are getting cut off.
#3521 The layout of the ‘Reservation’ panel on the dashboard is not displaying correctly.
#3567 将工单的类别改为无效状态,之前使用这个类别的工单编辑会报错
#3535 Change the campaign terminology
#3586 In the ‘Call History’, the disconnection reason is displayed as [DNC].
#3578 On the Tickets > Add/Edit Category screen, Pending’ is written.
#3542 呼入IP控制不生效且无法输入多个地址,中继呼入IP改用grp=2表示。
#3561 多节点时,遇到通话和坐席当前通话不在一个节点时transfer使用原始DID做为被叫
#3520 Status message when an administrator sets a user as away.
#3525 自定义字段中字段类型为自定义并且支持多选时,在添加客户数据页面字段下拉框会多出一个空格
#3448#note_323152 坐席明细和坐席组明细报表,在统计信息的坐席组字段中应该显示为空
#3634 root-仪表盘,did饼状图变小了
#3672 The reseller’s real-time monitor (user view) is not working.
#3158 兼容yealink开启强制srtp时,恢复保持后无rtp流的问题。issues/3158#note_333685
#3689 Regarding the behavior of the Planned Memo in the User To-Do List